I accidentally dialed 911. What should I do?

Even if you don't hear the phone ring on your end, and regardless of how quickly you think you hung up, the call still does make it to the 911 Center, and a dispatcher must still answer and investigate to make sure there is no emergency. This causes strain on resources and wastes valuable time in real emergencies!

If you have dialed in error, stay on the line, inform the dispatcher of the error, and answer any questions they may have.

Often times, if you call from a landline and hang up, and we are unable to reach you, we will send someone to check on you. Again, this ties up important police resources that could be better used in real emergencies.

Show All Answers

1. When should I call 911?
2. What can I do to ensure the fastest possible response?
3. I accidentally dialed 911. What should I do?
4. Why do you ask so many questions when I call?
5. What if I don't have an emergency, but need to reach a police officer, fire department, or ambulance service?
6. Are there times when it's not appropriate to call 911?
7. Don't my address and phone number show up on your caller ID? Why do you have to ask? Doesn't my cell phone tell you my exact location when I call?
8. Why does it take help so long to get here?
9. Is my name going to wind up in the newspaper if I report a crime?
10. Is it true that deactivated cell phones can call 911?
11. Who is answering the phone when I call 911?
12. I have an emergency involving one of my pets. Can you help me?
13. My cat is stuck in a tree! Can you get it down?
14. I want to work as a 911 dispatcher. What special skills and training do I need? Do you have any openings?