With emergency personnel on scene, what is the ETA of the power/gas/water/cable company or the Pennsylvania State Police?

As per our policy in the 911 Center, the procedure states we dispatch (call them via phone with the call) state police (in state police’s jurisdiction) to a call as soon as we dispatch the providers we dispatch for. We do not ask them for an ETA at this point, nor do they provide us with one. Note that having the dispatcher continually call for an ETA ties the dispatcher up from taking an emergency call as dispatchers in the center commit to dual duties as a dispatcher and call-taker. Please feel free to program the PA State Police Uniontown Barracks (724-439-7111) or the PA State Police Belle Vernon Barracks (724-929-6262) phone numbers in your cell phone. This way we can keep the process efficient as it does not tie a dispatcher up when an emergency call may be coming in.

Also, when we notify the power/gas/water/cable company as per a first responder, we do not ask them for an ETA. We do not use special numbers to call them as we mostly use the same phone numbers provided to the public. Please don’t ask for an ETA for the power/gas/water/cable company unless it is an emergency, as we do not ask them nor do they give us one.

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1. I just returned to my station and did not receive my faxed/emailed call sheet from the 911 Center. What should I do?
2. With emergency personnel on scene, what is the ETA of the power/gas/water/cable company or the Pennsylvania State Police?
3. Is there a list of radio equipment that is compatible with the county public safety radio system?